Insurance Company INGO

INGO Insurance Company continues to operate in Ukraine and fulfills all obligations under the concluded insurance contracts. Due to martial law some branches and agencies have switched to online work, others continue to work in offices.

To clarify the specifics of regional offices you can call 0 800 215 553 or in the company's Viber/Telegram chats

INGO provides an opportunity to receive insurance indemnities under a simplified system. This means that the insurance payment can be made remotely without your visit to the office.

Each loss is considered in accordance with the terms and conditions of a specific insurance contract. All events (losses) will be settled by the company as covered events, except for the limitations specified in each specific insurance contract.

We accept documents required for making a decision on insurance indemnity in the form of scanned or photocopies by e-mail.

For health insurance:

• To e-mail: [email protected]
• To chatbot: telegram or viber

For auto and property insurance: [email protected].

In the application form, please specify the current contact phone number and e-mail of the insured person, which can be used to contact you if any clarifications are needed.

Registration of insured events takes place in the usual mode due to contacting the contact center by the number 0 800 215 553 (free of charge from all operator numbers in Ukraine). To contact from abroad we recommend to use chat in Viber/Telegram or contact by phone +380 44 490 27 47 (call cost according to the tariff of your mobile operator).

INGO Medical Contact Center works round the clock.

Technical contact center (auto and property) works round the clock.

All arising questions can be asked to the employees of the contact center.