Apartment Express

Online insurance against war risks and more
Apartment Express

What the policy protects against

Military risks
• Fall of missiles, UAVs, drones and/or their fragments • Explosion of ammunition, mines, bombs • Impact of other weapons and means of warfare, except nuclear, biological, chemical weapons
Glass breakage
Damage to windows, balconies and loggias (including due to military risks)
Household risks
• Fire and smoke damage • Explosion of gas used for domestic purposes • Water damage
Natural disasters
Lightning strike, earthquake, etc
Unlawful actions
Burglary, robbery, assault
Damage to the property of neighbors
Did your neighbors' apartment get damaged through your unintentional fault? We will compensate for the damage for you.

The benefits of INGO for you

Online and without inspection of the apartment
Express insurance - without inspection of the premises and assessment of its value
From any risks
We indemnify for losses from war and other risks, except for contractual exceptions
Rental housing insurance
Be protected even without ownership documents
Please note!
Please note!
Apply online
5 points worth reading:
  1. The contract is valid for 12 months.
  2. Sum insured: from UAH 125,000 to UAH 2,000,000.
    Premium: from UAH 1,350 to UAH 13,480 per year.
  3. Mandatory:
    • the building in which the apartment is located must be put into operation;
    • the apartment must have completed repairs;
    • the apartment must not be pledged to a bank or any other financial institution.
  4. The policy starts no earlier than the eleventh calendar day from the date of signing. That is, if the event occurred within ten calendar days from the date of signing the policy, no indemnity is paid.
    The exception is the extension of the policy for the next year, in which case there is no deferral.
  5. Coverage area - according to the policy

Exclusions: AR of Crimea; Dnipropetrovska oblast; Donetsk oblast; Zaporizka oblast; Luhanska oblast; Mykolaivska oblast; Sumska oblast; Kharkivska oblast; Khersonska oblast; Chernihivska oblast/Koryukivskyi rayon; Chernihivska oblast/Novgorod-Siverskyi rayon; Chernihivska oblast/Chernihivskyi rayon except for Chernihiv city.

How to take out a policy?
Apply for a policy online right from your smartphone
How to take out a policy?
Select the amount of insurance
And provide the necessary details about you and the apartment
Apply online
Read the main terms and conditions
And pay the insurance premium directly on the website
Get a policy and be calm
Your policy is always available in your personal account on ingo.ua
Frequently asked questions
Read the answers to the main questions that most often arise in home insurance
Frequently asked questions

What to do in case of an insured event?

Notify INGO of the insured event. Be sure to preserve the affected property in the condition it was in after the event. Send to INGO the documents of the relevant competent authorities and services confirming the fact of the insured event. Receive the insurance indemnity within 15 days.

How is the insured property assessed?

Property valuation is not performed under the insurance program "Apartment Express". The valuation is carried out by an independent expert in the event of an insured event, within 10 working days after receipt of the Insured's application for an insured event.

Can I choose my own individual insurance amount?

If there is a need for a different sum insured than the terms of the "Apartment Express" program, we can select individual insurance conditions. In this case, the property is inspected and evaluated by an independent certified expert at the expense of the company.

How is the price of works and materials for the restoration of damaged housing determined?

The assessment is made by an independent certified expert according to the methodology used in insurance. The estimate for the restoration work will be prepared on the basis of this calculation.

What documents should be provided in case of a missile debris fall?

In the case of military risks, it is necessary to call the police, who will record the damage and open a criminal case under the article on violation of the customs and rules of war. It is necessary to obtain an extract from the Unified Register of Pre-trial Investigations (URPI) from the police. This is the main document to prove an insured event with war risks. Other documents are according to the list:

  • Claim for reimbursement
  • Certificate (policy)
  • Notification of the insured event
  • TIN of the applicant
  • Passport
  • Title documents to the property
  • Technical passport of the property
  • If the amount of damage exceeds UAH 27 thousand, you need to fill out a questionnaire.

Do I need to provide documents confirming the ownership of movable property in the apartment (household appliances, furniture, etc.)?

Under the "Apartment Express" program, indemnity is paid up to the amount of insurance, and no ownership documents are required.

If the contract is concluded on individual terms, a list of property accepted for insurance is provided when applying for insurance. In this case, it is advisable to have technical documents for household appliances.

Can I choose my own individual insurance amount?

If there is a need for a different sum insured than the terms of the "Apartment Express" program, we can select individual insurance terms. In this case, the property is inspected and evaluated by an independent certified expert at the expense of the company.

Who can insure an apartment?

Both the owner of the apartment and any other person can take out an insurance policy. Even tenants who do not own an apartment but use it and do not want to be financially responsible for possible losses in the event of unforeseen situations in the home can insure it.

Does the floor of the apartment or its footage affect the cost of the contract?

No, factors such as floor or square footage do not affect the cost of the insurance policy and are not specified in the contract. You choose the sum insured from the proposed options based on the value of the real estate and movable property in the apartment.

Is it possible to draw up a contract for an apartment in a building that is more than 40 years old?

Yes, apartments located in buildings of this age are allowed to be insured under the "Apartment Express" program. Moreover, the insurance company even recommends doing so, because in buildings of this age, heating, drainage/water supply, heating, etc. systems are often in poor condition. Accidents are highly likely to damage both your own property in the apartment and the neighboring apartments.

What is liability insurance for neighbors?

This is an insurance option that protects you from liability for damage caused to your neighbors. In a situation where other people's property is damaged because of you (or events in your apartment), the insurance company will compensate the victims for all losses.

For example, a burst pipe in your bathroom flooded 2 downstairs apartments at once. If you have a civil liability coverage option in your insurance policy, the insurance company will reimburse your neighbors for the cost of repairs.

Can I draw up a contract for a rented apartment?

Thus, both the owner and the tenant can insure a rented apartment. In this way, in the event of unforeseen circumstances, the tenant will be protected from financial claims from the apartment owner for damage to the property and interior decoration of the apartment.

Is it possible to insure appliances in an apartment?

Yes, all internal movable property located in the apartment will also be insured. If you wish, you can provide a list of items to be insured in order to fix special appliances, furniture, etc. or their non-standard quantity in the contract.

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