For private clients

Motor third party liability insurance (MTPL)
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Green card
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Health insurance
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Travel insurance
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Accident insurance
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Insurance Apartment Express
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Insurance House Express
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Motor third party liability insurance (MTPL)
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Green card
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Frequently asked questions

Here you will find answers to the most common questions.
Frequently asked questions
How is an electronic insurance policy better than a paper one?

An electronic policy has the same legal force as a paper policy on a form. At the same time, an electronic policy can be quickly and conveniently purchased online on the insurance company's website. An electronic policy is always at your fingertips in your personal cabinet on the INGO website, in your phone or on your e-mail. There is no need to worry about losing a paper document. You can open the policy in your personal cabinet at any time and, if necessary, present it electronically

What does a personal cabinet on INGO’s website give you?

Personal cabinet on INGO website is your 24/7 access to all insurance documents (from insurance policy to claim settlement case), priority information about promotions and discounts on existing insurance products and about new ones on the most favorable terms.

In the personal cabinet you quickly and conveniently pay regular insurance payments (auto, property, health insurance), update current policies, track the consideration of the insurance case, including the ability to submit the necessary documents online without having to visit the office of the insurance company. All the client's history is safely and securely stored in a personal cabinet, which means there is no need to enter personal data every time.

What should I do in case of an insured event?

A separate section of the INGO website contains detailed information describing the step-by-step actions of an INGO client in the event of an insured event. We strongly recommend you to familiarize yourself with this section in advance, so that in case of a stressful situation to act confidently. Remember that you can always get the necessary advice by calling INGO Contact Center at tel. 0 800 215 553 (free of charge from all phone numbers in Ukraine). Our operators work around the clock 24/7.

What should you do if you can't find your electronic insurance policy?

We have created a convenient tool for INGO clients - a personal account on our website. By registering in the personal cabinet you have 24/7 access to all your insurance policies (current and past). From your personal cabinet you can print your policy, view insurance terms and conditions, renew your current policy for the next period or issue a new one.

If you need advice, please contact INGO's 24-hour contact center:

  • 0 800 215 553 (free of charge from all phone numbers in Ukraine)
  • cc@ingo.ua
How to get a promo code for a discount from INGO Insurance Company

INGO Insurance Company develops special insurance terms for its regular clients, which become available upon entering a promo code on the INGO website in a special section. Promo codes are received by subscribers of the site in e-mails or as gifts for special holidays. Some promo codes are given to clients when they sign up for insurance policies under certain programs. Subscribe to our news on the website, as well as our social networks Facebook and Instagram and be always aware of our promotions, news and important events.