INGO insurance company optimized the process of ordering medicines for the insured, significantly shortening the order processing time due to the integration with pharmacy networks. Using API services, the company gained access to the partners' databases, which allows having information about the current medicine balances at all points of the networks and significantly reduces the time for the organization of medicines. Now INGO can quickly form an order, conveniently search for medicines and analogues in the retail outlets of several partners, and the status of the order can be tracked online.
For the insured persons, this approach means the operational organization of medicines throughout Ukraine and the possibility of searching for available stocks at the same time in several pharmacy networks. According to Serhiy Maistrenko, Head of Personal Insurance, this approach significantly reduces the waiting time for the client and the number of operational errors when placing orders.
"We will continue to work in this direction, which, in our opinion, will significantly improve the quality of service for our customers," Maistrenko said.
In addition, in the future, the company plans to integrate with networks of leading laboratories to optimize the process of organizing a laboratory research. INGO insurance company continues to improve the quality of service and develop new opportunities for its customers to ensure a quick and high-quality access to medical services.