INGO Receives a Number of Awards in Financial Companies Rating according to TOP-100 and Delo.ua

The journal “TOP-100. Ratings of the Largest" and Delo.ua business publication presented an annual rating of financial sector companies, identifying leaders in key segments of the insurance market. More than 50 insurers, banks, non-bank financial institutions and crypto services took part in the rating, and the evaluation was conducted through online voting and an expert jury. In determining the winners, not only financial indicators were taken into account, but also the level of customer service, innovation of approaches, the ability of companies to adapt to the challenges of today, as well as their reputation and influence on the market.

INGO Insurance Company has once again confirmed its position as one of the most reliable insurers in the country, having won a number of important nominations.

1st place in the nomination "Customer Service and Claims Settlement"

The quality of customer service is one of the main criteria when choosing an insurance company. Experts noted the efficiency and transparency of the claims process in INGO Insurance Company. The company is actively implementing digital solutions, including the automated claim submission platforms, chatbots and a mobile application, which allows reducing the time of payments and minimizing bureaucratic procedures. During the year, INGO carried out a large-scale optimization of business processes, which reduced the average time for claims settlement by 30%.

Agriculture is one of the most risky industries, especially in the context of climate change and military threats. INGO actively develops insurance programs for farmers, offering coverage against weather risks, crop loss and force majeure. In 2024, the company paid record insurance indemnity to farmers - more than UAH 231 million for the season. The company's innovations include the use of satellite monitoring for more accurate risk assessment and the expansion of insurance programs to new categories of farms.

The full-scale war in Ukraine has forced businesses to reconsider their approaches to risk management. War risk insurance is one of the new but critically important areas that is gaining popularity. INGO was one of the first insurers to offer war risk coverage in various types of insurance. The company currently insures more than 4,000 private properties, more than 2,000 transportations, thousands of cars and hundreds of legal entities. During the year, the company improved its insurance products, expanding their availability to small and medium-sized businesses.

INGO actively develops corporate health insurance, which is becoming increasingly popular among Ukrainian employers. Despite the challenging economic environment, the company demonstrates stable growth in this segment. INGO is implementing digital solutions, including the integrations with pharmacies, clinics and laboratories, which allows customers to quickly receive the necessary medical services.

Insurance for business is not only financial protection but also an effective risk management tool. INGO cooperates with a wide variety of Ukrainian enterprises, offering the comprehensive insurance programs for their employees and assets. According to the preliminary data, the volume of annual insurance premiums in the corporate insurance segment increased by 24.6%, reaching UAH 2.4 billion, making the company the market leader in this indicator.

Compulsory motor third-party liability insurance remains one of the most common types of insurance in Ukraine. The high rating of INGO in this segment is explained by the level of service, speed of claims settlement and high customer loyalty.

The expert jury also identified leaders among financial market managers. Igor Gordiyenko, CEO of INGO Insurance Company, was among the top five of TOP-25 CEOs of the financial sector and ranked second among the heads of insurance companies. The assessment took into account reputational capital, leadership qualities, efficiency of crisis management and ability to manage changes. Recognition of the CEO at this level confirms the company’s stability and its ability to develop effectively even in difficult conditions.

The rating results not only emphasize INGO’s stability in the market, but also reflect the growing trust of clients and partners. High positions in the key categories demonstrate the effectiveness of company's strategy – the digitalization of services, expansion of the range of insurance programs in the most relevant types of insurance, as well as the rapid response to market challenges. This allows INGO not only to maintain its competitive advantages, but also to set new quality standards in the insurance industry.