In 2023, INGO Insurance Company indemnified its clients for losses amounting to over UAH 1 billion 172 million. This is 74% more than in 2022. Premiums collected also increased by 50%.


According to the results of 2023, the company recorded a significant increase in collected insurance premiums. Compared to 2022, INGO increased this figure by 50%. A total of UAH 2 billion 674 million in premiums was raised, of which over UAH 1.9 billion came from legal entities.

In 2023, over 640 thousand insurance contracts were issued. The company's specialists received more than 458 thousand calls to the contact center. More than 152 thousand insured events were settled, for which the indemnities amounted to UAH 1 billion 172 million.

«INGO has shown optimistic results this year. We have paid record insurance indemnities for the company, and most importantly, we have chosen the right strategy for the whole year,» said Igor Gordiyenko, CEO the company. «Adequately formed technical reserves allow us to fulfill our obligations to clients in a timely manner, without interruption and in full. Our strategy is to develop a competent approach to the product line in all business areas. This includes a number of components: tariff policy, competitiveness and content of these products, risk coverage and setting up business processes in the client service», he added.
Igor Gordiyenko, CEO the company

INGO improved the indicator of highly liquid assets, which now amount to UAH 2.7 billion. The actual solvency margin increased by 25% to UAH 1.1 billion, which is UAH 667 million higher than the normative indicator. The company's equity capital increased by 24% to UAH 1 billion 191 million.

In 2023, INGO launched a number of products for insurance of apartments, houses and cars, including the coverage of war risks, which are quite flexible in terms of pricing and sums insured.

«The company has been actively working throughout 2023 to update insurance coverage for individuals and legal entities,» said Igor Gordiyenko, «and we will continue to make every effort to improve them. The current situation, the state of insurance market, the strategy we have chosen, the team and the company's technological capabilities give us confidence in the future.»

For legal entities, the company also strengthened insurance coverage by adding war risk coverage to its voluntary health insurance, property insurance, agricultural insurance, accident insurance, cargo and transport insurance programs.

In addition, in 2023, the company introduced two fundamentally new products in health insurance - Dobropolis and Turbota, which are focused on servicing insureds only in certain medical institutions. The projects are based on the synergy of brands that combine all the advantages of insurance medicine. Namely, the optimal cost of medical services and a professional approach to the organization of medical care from the leaders of medical industry.

«In the future, the main vector of our development will be aimed at improving services and increasing premiums,» Igor Gordienko assured, «However, we will definitely take a balanced approach to the issue of sales growth. It is crucial for us to adhere to the principle of profitable growth. This is what allows the company to fulfill its obligations even in the most difficult periods for the country,» he emphasized.

JSC «Insurance Company «INGO» has been providing insurance services to individuals and companies for 30 years. Since 2017, the Ukrainian business group DCH has been the major shareholder. INGO Insurance Company is one of the largest insurance companies in Ukraine in terms of premiums, own assets and insurance claims. The company meets NBU’s requirements for transparency of the ownership structure, compliance with solvency ratios, capital adequacy and riskiness of operations, and compliance with the requirements for business reputation of the insurer, its owners and managers.
«INGO» is a full member of the Motor (Transport) Insurance Bureau of Ukraine (MTIBU), a member of the American Chamber of Commerce (ACC), the European Business Association (EBA), the National Association of Insurers of Ukraine (NAIU) and the International Chamber of Commerce (ICC). On 08.12.2023, the rating agency «IBI-Rating» confirmed the long-term credit rating of INGO Insurance Company on the national rating scale at uaAA.

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