Travel insurance

• original bills on the blank forms of healthcare facilities indicating the patient’s name, date of visit, diagnosis and list of medical services;
• cheques proving the bill payment;
• prescriptions for medications prescribed by the doctor with sales and cash register receipts;
• paid bills for calls made to the service center indicating the call date;
• documents confirming the expenses for repatriation of the deceased.

• certificate from the healthcare facility (emergency room) on the initial visit to a doctor for seeking medical assistance;
• medical history (if the treatment is given in hospital settings);
• outpatient medical record (if the medical assistance was provided on an outpatient basis);
• extract from the certificate of the Disability Determination Service (for minor Insured Persons – original or copy of the opinion of the medical consultation commission) on establishing a disability);
• original certificate confirming the absence (presence) of alcohol, drugs and toxic substances in blood of the Insured Person upon accident occurrence.

additionally, in case of death of the Insured Person, the Beneficiary (heir) furnishes:

• notarized copy of the death certificate of the Insured Person;
• copy of the certificate of inheritance, which includes the insurance indemnity provided that the Insured did not assign the Beneficiary upon agreement with the Insured Person.

• copy or original property claim from third parties sustaining losses arising from act or omission of the Insured Person;
• copy or original court decision and case materials in respect of the third-party claim.

• documents of healthcare facilities confirming the damage caused to life and health of third parties;
• extract from the medical history of third parties whose illness resulted from the occurrence;
• documents confirming the extent of damage caused to third party, namely the death certificate, certificate of the Disability Determination Service, work incapacity certificate;
• original certificate confirming the absence (presence) of alcohol, drugs and toxic substances in blood of the Insured Person upon accident occurrence.

• original or notarized copy of the judgment on the deportation from Ukraine;
• original and notarized copies of travel documents (tickets) or original and notarized copies of paid bills for travel documents.

• documents proving the occurrence (survey reports, damage certificates, Insured’s application to internal affairs agencies or similar bodies with a stamp indicating the acceptance of application, certificate of indictment (in case of theft, wrongful actions of third parties, certificate from the General Administration for Traffic Safety / police with a stamp indicating that the baggage damage resulted from traffic accident);
• baggage repair or replacement bills;
• cheques, receipts, other technical documentation relating to the cost of damaged and lost belongings, including the conclusions of the Chamber of Commerce and Industry on the analogue cost and documents from the supplier company. In case of absence of the latter, the Insurer has the right to deny your indemnity claim.

• original travel services contract as well as the documents proving payment for the trip (cash receipt voucher and / or cash voucher etc.);
• documents confirming the refund of partial amount of funds by the travel agency to the Insured Person based on the travel services contract (refund calculation and cash payment voucher);
• documents confirming the losses of the Insured Person resulting from imposed fine sanctions set forth for trip cancellation in the travel services contract;
• documents of the transport company, consulate, hotel and other organizations, the services of which the Insured Person used or could use for arranging an overseas trip, proving the presence of actual damages sustained by the travel operator, which he cannot indemnify to the Insured Person subject to the current contracts with subcontractors providing travel and related services, according to the travel services contract;

• вin case of impossibility to make a trip due to the illness, injury or death of the Insured Person or its close relatives – certificate from the healthcare facility (inpatient hospital), notarized copy of the death certificate, documents providing the kinship between the Insured Person and his close relative;
• in case of impossibility to make a trip due to damage or destruction of the property belonging to the Insured Person – reports of respective administrative services proving the respective damages sustained;
• in case of impossibility to make a trip due to consideration of the injunction – a subpoena and / or court ruling certified by the judge;
• in case of impossibility to make a trip due to a summon to the military enlistment office – military subpoena certified in the military enlistment office;
• in case of refusal of permission to cross the border of a foreign country – official written refusal from the consular service with a fixed date and original foreign passport with a stamp on refusal to issue permission.