For receiving the inpatient, outpatient-polyclinic or dental care due to any health disorder, you may contact our round-the-clock medical call center of JSIC “INGO Ukraine” by calling one of the following numbers:• (044) 495 82 00
• (067) 214 00 03
• (050) 11 90 140
• 0 800 30 15 35 (free of charge from landline telephones)
send a request via email: firstname.lastname@example.org
When contacting a doctor, give him the following information:
• Full name;
• Number of the insurance policy;
• Reason for reference to a doctor.
For calling an ambulance crew due to any health disorder, you may contact a multiline phone:• (044) 495 82 03
• 0 800 30 15 40 (free telephone line to call from landline telephones all over Ukraine)
Organization of medical assistance
Dear customers! Service 103 ON-LINE applications for medical care is used only for the provision of routine medical care.
For emergency conditions, call: (044) 495-82-03
Information about you
The list of medical institutions according to your package
|Children's Health. Comfort||Download|
|Children's Health. Comfort+||Download|
|Good health. Comfort||Download|
|Good health. Comfort+||Download|
|Good health. Emergency help||Download|
|Good health. Premium||Download|
|Good health. Social||Download|
|For corporate clients||Download|
Read the list of documents that must be provided in order to receive insurance loss
- The enlisted documents should be submitted within 30 days from the payment date specified in financial documents to the address: 01054, Kyiv, 33 Bulvarno-Kudriavska Str., 1st Floor JSIC "INGO Ukraine" Department of Personal Insurance Indemnities Analysis and Accounting
- Other documents enlisted in the checklist, but not initially attached to the application, may be provided in the form of photocopies to our e-mail email@example.com indicating in the subject line “Additional documents to the application of FULL NAME of the Insured Person and policy number”.
- For the consultation relating to the collection of documents for indemnification, you may call the contact center of JSIC “INGO Ukraine” at phone numbers specified in the individual plastic insurance card.
- For obtaining the additional information relating to your claim handling, you may contact us by calling 044 490 27 46 (ext. 1626,1635, 1608, 1644).